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Free worldwide shipping on all orders over $100.00

Shipping Policy & Returns

We offer free shipping for orders over $100, shipped via Canada Post, Purolator, UPS, or Couriers Plus. To qualify for free shipping, your order should weigh less than 66 lbs and fit in a single box. For orders below $100, a flat rate of $9.95 applies.

For rural/remote areas, additional shipping charges may apply. We will inform you of this via email before shipping your order.

We ship from BC using Canada Post Expedited Service, UPS Standard, Purolator Ground, or Couriers Plus Same Day Delivery. Shipping transit time ranges from 1-6 business days across Canada. Please note that weekends and holidays do not count as shipping days.

US orders do not qualify for free shipping and are charged a flat shipping rate of $19.95. Additional shipping charges may also apply for certain locations. We will email you about this before shipping your order.

We accept payment via email money transfer,  We may contact you before processing your order to request a change in payment method for security reasons.

We do not allow customer pickups due to insurance policy requirements.

If a package is undeliverable/unclaimed, we will contact you to arrange reshipment. You will be charged for actual shipping costs once we receive the package back, minus the postage incurred to send it and the return postage.

If a package is lost/stolen, we must wait up to 30 days for the carrier to complete their investigation before reshipping or refunding the order.

Please ensure that you enter the correct shipping information. Any errors that require correction by the selected shipper will incur an additional charge of $22.49 to your account. If the address cannot be corrected and the package is “returned to sender,” you will be charged for the return postage and the additional charge incurred to reship.

For returns, please contact us first to determine how best to handle the issue. We will not refund orders without being contacted first. Clearance products are final sale and not eligible for returns. Returns must be made within 30 days of purchase, and products must be sealed. A refund will be issued less the actual postage incurred by us and the return postage incurred by the selected courier. Returns are subject to a 15% restocking fee.

For any damages or claims, please retain the shipment and packaging for inspection for 30 days.

If there are any discrepancies in your order, please contact us so we can rectify the issue.

Free Worldwide shipping

On all orders above $100

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

Interac Etransfer Payments